Shipping Policy

Shipping Policy

Thank you for shopping with LUMIQ. Here's everything you need to know about how we ship your order.

Processing Time

Orders are processed within 1–3 business days after payment is confirmed. You'll receive a confirmation email with tracking information once your order has shipped.

Shipping Times

Estimated delivery times vary by destination:

• USA: 7–15 business days

Delivery times are estimates and may vary due to customs processing or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.

Order Tracking

Once your order ships, you'll receive a tracking number by email. You can also use our Track Order page to follow your shipment.

Customs & Duties

For international orders, customs fees and import duties may apply and are the responsibility of the buyer. LUMIQ is not responsible for delays caused by customs.

Questions?

Reach out to us at lumiq.ltd@gmail.com and we'll be happy to help.